Job Description: Process improvements Jointly with other stake holders – Identifying areas for improvement in resolving the CRM within TAT. Ensure 100% complaints closure within TAT without compromising on customer satisfaction Understand customers issues and concerns, assist the customer with …
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Job Description: Process improvements Jointly with other stake holders – Identifying areas for improvement in resolving the CRM within TAT. Ensure 100% complaints closure within TAT without compromising on customer satisfaction Understand customers issues and concerns, assist the customer with …
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Job Description: Process improvements Jointly with other stake holders – Identifying areas for improvement in resolving the CRM within TAT. Ensure 100% complaints closure within TAT without compromising on customer satisfaction Understand customers issues and concerns, assist the customer with …
Read More »
Job Description: Process Excellence and Enhancements Identify and recommend measures to check unproductive volumes and cases of potential misuse of the banking systems Suggest gaps in processes, if any, and changes required to address such gaps. Timely and accurate resolution …
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Job Description: To ensure complete 5S is implemented and maintained at CSD. Job Responsibilities(JR) : 6 8 Areas Actionable (4-6) Post disbursement Customer Service Activities To provide services to Retail Asset customers post disbursement of loans. Aim for Nil Operational …
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