Job Description: We’re now looking for driven, friendly people like you to join our Inbound Call Centre Teams as part of Sainsbury’s Bank. Through your friendly approach, combined with the know-how from the full training we offer, you’ll ensure our …

Job Description: Responsible for ensuring a high performing operation by leading, engaging, coaching and developing front-line team members. Also responsible for supporting their teams’ efforts in creating a safe, reliable operation while delivering an elevated customer experience. This job is …

Job Description: Responsible for analysis and reporting of operational performance and customer experience metrics This job is a member of the Planning and Administration Team within the Customer Experience Division. Job Responsibilities: Build reports based on analysis using Excel, Tableau …

Job Description: The Premium Customer Services Coordinator (PCSC) will be responsible for the overall performance within the PCSC work area. In addition, the PCSC is a working member of the Premium Customer Services Group. PCSCs may be required to lead …

Job Description: CSMs must ensure a safe, high performing operation by leading, engaging, coaching and developing the front-line team members. You will be supporting your teams’ effort by creating a safe, reliable operation while delivering an exceptional customer experience. Also, …