Wednesday , December 1 2021

Careers at Amazon – IT Support Engineer

Website Amazon

Job Description:

As an IT Support Engineer I, you will use your knowledge and specialized skills to implement technical solutions and provide high quality support for computer hardware, operating systems, or enterprise application software. You are able to determine when it is appropriate to deviate from a standard practice to accomplish the desired result. You can troubleshoot and solve straightforward problems that do not have defined SOPs.

Job Responsibilities:

  • Interacting with management and staff to provide analytical and technical assistance for continuous improvement of IT solutions.
  • Network engineering and troubleshooting, data cabling and systems administration in a variety of software and hardware environments.
  • Managing local technical projects.
  • Identifying root-causes of operational issues and process inefficiencies.
  • Ensuring infrastructure networking and computing systems remain available during production hours.
  • Maintaining or creating policies, procedures, and processes.

Job Requirements:

  • 1+ years IT experience with client, server, and network service delivery
  • Proven ability to work successfully with limited supervision
  • 2+ years or experience with networking concepts such as DNS, DHCP, SSL, OSI Model, and TCP/IP
  • Ability to manage high priority projects
  • Data center infrastructure and facilities experience
  • Ability to explain complex IT concepts in simple terms
  • Bachelor’s degree in Computer science or IT related field
  • Excellent written and verbal communication skills
  • High School or equivalent diploma

Job Details:

Company: Amazon

Vacancy Type:  Full Time

Job Location: Kansas City, MO, US

Application Deadline: N/A

Apply Here